Privacy Policy

How we collect, use, and protect your information

Last updated: April 3, 2026

Introduction

Grateful Insurance Advisors ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address
  • Insurance Information: Details about the insurance coverage you are seeking, including property details, vehicle information, health information, and other data necessary to provide an insurance quote or policy
  • Communication Records: Records of correspondence between you and our team, including emails, phone calls, and text messages
  • Website Usage Data: Information about how you interact with our website, such as pages visited and forms submitted

How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes and policy recommendations
  • Communicate with you about your insurance needs, including via phone, email, and text message (with your consent)
  • Process and manage your insurance policies
  • Respond to your inquiries and provide customer support
  • Comply with legal and regulatory requirements

Sharing of Information

We may share your personal information with:

  • Insurance Carriers: To obtain quotes and bind coverage on your behalf
  • Service Providers: Third-party vendors who assist in our business operations (e.g., website hosting, form processing)
  • Legal Requirements: When required by law, regulation, or legal process

No mobile opt-in or text message consent will be shared with third parties or affiliates.

SMS/Text Messaging Terms of Service

If you consent to receive SMS text messages from Grateful Insurance Advisors, the following terms apply:

  • You agree to receive conversational and informational SMS messages from Grateful Insurance Advisors, including messages about your insurance quotes, policy updates, appointment reminders, and responses to your inquiries.
  • Reply STOP at any time to opt out of receiving text messages.
  • Reply HELP for support or contact us at (618) 278-7557 or chris@finnertyinsurancegroup.com.
  • Message and data rates may apply. Check with your mobile carrier for details.
  • Messaging frequency may vary based on your interactions with us.
  • We do not charge for text messages, but standard carrier rates may apply.
  • SMS consent is not a condition of purchasing any insurance product or service.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of text message communications at any time by replying STOP

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: